BBR Policies

Ordering Information

BBR's friendly sales and customer service staff is ready for your call!

Online Orders

To order online, click the product button and use the directory on the left to select the make and model of your motorcycle. Select the items and add to your shopping cart. Orders completed online before 1 P.M. Pacific Time will be shipped the same business day. Orders completed after 1 P.M. Pacific Time will be shipped the following business day. Secure shopping and checkout provided by Amazon Payments which accepts Visa®, MasterCard®, Amex® and Discover®.

Telephone Orders

Phone orders can be placed Monday through Friday, 7:30 A.M. - 4:30 P.M. Pacific Time. Give us a call, toll free at (888) MOTO-BBR (888-668-6227), or at 253-631-8233. All payments must be made in US currency only. Orders placed before 1 P.M. Pacific Time will be shipped the same business day. Orders placed after 1 P.M. Pacific Time will be shipped the following business day. BBR accepts Visa®, Mastercard®, American Express® and Paypal® for phone orders. For mail-in payment BBR will accept Cashier's Checks and Money Orders.

Fax Orders

Fax orders may be placed 24 hours a day at 253-631-4260. Please include the following information on all fax orders: Name, shipping address, billing address, complete credit card number including expiration date and 3 digit security code, preferred shipping method, e-mail address and the best contact phone number for any questions regarding your order.


A street address is required for all shipments (UPS cannot ship to a PO Box). Ground, Next Day Air, 2nd Day Air and 3 Day Select services available. Other shipping methods are available upon request. Custom bikes and shipments to be delivered outside the continental US require extra attention. Please ask your BBR representative for details. Please check our web site or call for more information on shipping and handling charges.

International Orders

BBR gladly accepts international orders by phone, fax or email. Please contact a BBR representative at 253-631-8233 or via e-mail at for details. We look forward to hearing from you.


BBR sells dealer-direct to fine motorsports dealers everywhere. Dealer inquiries invited. Dealer may pay via Visa, Mastercard, American Express, PayPal and COD. COD payments must be made via company check. A $35 fee will be charged on all returned checks. See our Dealer App page for info on becoming a dealer. BBR products are also available through major motorsports distributors including Parts Unlimited, Parts Canada, Tucker Rocky and Western Power Sports.


BBR will gladly accept returned product providing the item was purchased directly from BBR and returned within 30 days from the date of the original invoice. Customers must obtain a return-authorization number (RA#) by calling BBR at 253-631-8233 prior to return shipping. All items must be returned in the original package and in new condition. A restocking fee of 20% will apply. Returns sent COD will not be accepted. No returns will be accepted on custom products (frame kits, custom bikes, custom parts, engine work, etc.)


Except as stated, BBR makes no warranties, expressed or implied with respect to its products, their merchantability, or fitness for a particular purpose. In no case shall BBR be liable for incidental or consequential damages. All sales are subject to BBR's policies as described here.

Have fun and ride safe!